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European Consumer Claims (ECC) Web Terms of Use

Timeshare Release and European Consumer Claims

Important- Pleases read carefully before using this website.

The terms and conditions of use set out below apply to the website owned, operated and controlled by timesharerelease.co.uk located on the World Wide Web at www.timesharerelease.co.uk (the "Website"). The Website is intended for use by residents of the United Kingdom & Europe only.

By using the Website, users are deemed to have full knowledge of the following terms and conditions and to accept them.

Changes to the Website

timesharerelease.co.uk may, at any time change, modify, add to or remove part or all of these terms and conditions. Users should therefore check these terms and conditions periodically to see if they have changed. Continued use of this Website following any change in the terms and conditions will be deemed to constitute the users' acceptance of those changes.

Website Content

timesharerelease.co.uk makes every effort to ensure that the information and data contained on the Website is correct. timesharerelease.co.uk, however, accepts no liability and does not guarantee that the information and data provided is up to date, correct and complete. This also applies for all other websites referred to by means of a hyperlink from time to time. timesharerelease.co.uk is not responsible for the contents of such websites reached by means of such a link and reserves the right to modify or supplement the information or data provided without prior notice.

Copyright

All materials accessible on this Website are protected by copyright. Users may view Website pages on screen and may print or download extracts for personal use or for use by others within their organizations.
Users may supply a copy of any such extract to any third party provided that:

  • the extract is for their own personal use;
  • the extract is not supplied as part of or incorporated in another work, website or publication;
  • the extract is not supplied either directly or indirectly in return for commercial gain:
  • and the third party is made aware that the source of the copy is this website and that these terms and conditions apply equally to them.

No part of this Website may be reproduced, transmitted to, or stored on any other website or in any other form of electronic medium without timesharerelease.co.uk's express written consent. News stories on this site are copyright of timesharerelease.co.uk or their respective copyright holders as stated on the Website and do not necessarily reflect the views of timesharerelease.co.uk.

Continuity and Quality of Service

timesharerelease.co.uk will use its reasonable endeavours to provide users with a prompt and continuing service. timesharerelease.co.uk does not, however, warrant that the service it provides will continue uninterrupted or without delay or that it will remain unchanged. In particular, timesharerelease.co.uk reserves the right to bring the Website down as and when necessary for the purposes of maintenance.

No Warranty

Whilst timesharerelease.co.uk will use its reasonable endeavours to ensure that the information contained in the Website is correct and reliable, no warranty, either expressed or implied, is given as to the accuracy or completeness of that information. The Website is intended to provide users with general information relating to timesharerelease.co.uk, its various products and services and other information which may be of relevance or interest to users. The Website is not intended to provide exhaustive details in respect of any of the issues or matters referred to on it. Prior to making any decision or taking any action which may potentially affect users' personal finances or business, users are urged to take independent advice from suitably qualified advisors.

Links to External Sites

The Website may from time to time contain hypertext links to a number of websites owned, operated and controlled by third parties. timesharerelease.co.uk has no control over or proprietary interest in any of these websites and, as such, makes no warranties with regard to the quality, security, accuracy or any other aspect of such sites, and excludes any and all liability arising from use of the same.

Data Protection

The protection of users' personal data takes top priority for timesharerelease.co.uk and timesharerelease.co.uk does not collect any personal data through its Website without users' consent.
Users alone decide whether to provide timesharerelease.co.uk with such data or not.Where users of the Website are able to communicate to timesharerelease.co.uk personal information via the Website, timesharerelease.co.uk shall, at all times, process and utilize such personal information provided in accordance with the Data Protection Act 1998. Only authorized employees, under appropriate confidentiality obligations will have access to users' personal information.

Upon access to the Website, information is occasionally collected automatically (i.e. not through a registration), whereby this information cannot be assigned to a specific person (e.g. Internet browser and operating system used; domain name of the website from where users arrived; number of visits, average dwell time, pages called up).

timesharerelease.co.uk uses this information to improve the website and its content. When users visit the Website, information may be saved on users' computers as a "cookie" which is then automatically recognized on the next visit to the Website. Users who do not want timesharerelease.co.uk to recognize their computers should set their Internet Browsers so that they delete cookies from the computer hard disk, block all cookies or warn users before saving a cookie. Please see our Privacy Policy.

Enquiries

Whilst every effort is made to ensure that any enquiries submitted are dealt with promptly, timesharerelease.co.uk cannot guarantee that queries will always be dealt with within the timescale users may require. timesharerelease.co.uk cannot always guarantee complete confidentiality and would therefore recommend that users do not transmit or include sensitive information, which could be classed as a trade secret, via the Internet.

Disclaimer

timesharerelease.co.uk shall not be liable for any third party claims or losses of any nature, including, but not limited to, loss of profits, indirect or consequential loss or loss due to circumstances beyond its reasonable control. timesharerelease.co.uk does not accept any liability for any acts or omissions resulting from users' decisions or opinions formed on the basis of use of the Website.

General

These Terms and Conditions are governed by and shall be construed in accordance with English law. Disputes in connection with the Website shall be subject to the jurisdiction of English Courts.

Feedback

We hope that users will find our Website informative and easy to use. We should be grateful to receive any comments or queries that users have concerning the Website, or any suggestions as to how it could be improved, by email at info@timesharerelease.co.uk or by calling us on 0203 7699 164 or 0203 519 0941. Thank You

About Timeshare Release

During the Timeshare sales boom of the 80s & 90s, potential buyers were lured in by the promise of affordable exotic holidays, flexible exchange programmes and the impression that Timeshare would be a valuable "investment".

In an industry with little or no regulation, high pressure sales tactics were rife and contract smallprint was often glossed over and explained away by sharp salespeople.

Many Timeshare buyers were therefore unaware that they were actually making significant, long term financial commitments on behalf of themselves and their families.

To find out how you can escape the Timeshare Trap please complete the short Timeshare Release Wizard now.

The Timeshare Trap

The timeshare trap

For many Timeshare owners, annual maintenance fees were barely considered token amounts in the early "honeymoon period" of ownership.

However, year-on-year increases imposed by the resorts over time now mean that the maintenance fees have risen to become substantial sums.

Owners are also facing the prospect of ongoing yearly fee increases and realising that they (and their families) are often committed to long term contracts for generations to come.

Please try our Future Fees Calculator to estimate your liabilities over the term of your Timeshare contract, based on an annual increase of 7.5%.

If you're concerned about rising fees and how to escape the Timeshare Trap, please contact us today.

Timeshare Owner Reports

Timeshare owner reports

Recent comments from RCI Timeshare owners who have come to us for help with contract cancellation:

Mr Steve R, Middlesex - RCI/Hollywood Mirage

“We 'swapped ‘another place in Tenerife for this in order to move to the points system. Since then, getting exchanges to desirable resorts proves almost impossible, irrespective of in-season or off-season.”

Mrs Rachael B, Yorkshire - RCI Europe

“I purchased my timeshare in 1999 and have been a timeshare member ever since. More often than not, I have not be able to go where I wanted and have ended up giving a few weeks to Friends, etc to book somewhere they wanted in order not to lose the weeks. I have then stayed in a hotel!! I am desperately trying to get rid of the timeshare and am now paying Timeshare Shop in Manchester to get rid of it for me.”

Read more...