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Solve your SILVERPOINT RESORTS Timeshare Problems

If so... you are not alone. There are an estimated 600,000 Timeshare owners in the UK and Silverpoint (formerly Resort Properties Group) operates one of the world's largest Timeshare schemes.

Throughout early 2014, we have seen a steep rise in enquiries from disillusioned Silverpoint owners who often report very high increases in Maintenance Fees (Read more about fees...), a frustrating lack of availability and concerns about broken promises and inflexible/unhelpful service from Silverpoint management. As you may have seen, the Silverpoint website now features a prominent, flashing announcement of the "great news" that members can now pay their Maintenance Fees online - which gives a clear indication of where Silvepoint's priorities lie!

Many Silverpoint owners in Tenerife are reporting that thay have been forced into "upgrading" to floating weeks and/or moved from their original resort to the already over-subscribed Hollywood Mirage or Beverly Hills Heights, often against their will.

Selected recent comments from other Anfi customers who have to come us for help:

Mr & Mrs B – Silverpoint

“On 1st February 2014, we attended a Sales Presentation at the Hollywood Mirage in Tenerife. We were staying at the Beverley Hill Heights having a free week’s accommodation from Silverpoint. We owned 30,000 points with Diamond Resorts, which we had become increasingly unhappy with due to the high management fees. Peter offered us the chance to relinquish these points and pay an additional sum of £28,146 in exchange for a Paradiso City product and two weeks in the Beverley Hills Heights complex… Payment was made by credit card on the day. Finance was arranged with Barclays Partner Finance for £19,950 (SB) and £5,050 (JB), with the remaining £3,146 paid on our return to the UK. There was no representative of the finance company and we were told the interest rate would be 8.8%. We were assured that we would be able to sell our Paradiso City for £37,000 once these went on sale in January 2015… He also told us we would be saving money as the management fees would be lower. We placed the Paradiso and one of the weeks in the Beverley Hills Heights on the market in January 2015, adding the other week in November 2015. In November 2015, at Silverpoint’s suggestion we transferred our two weeks in the Beverley Hills Heights to the Hollywood Mirage and placed these for sale immediately. None of our products have been sold. In November 2016, we went on holiday to the Hollywood Mirage. They tried to get us to invest further to transfer our products to specific weeks in another development, which we declined to do. We asked what our options were as we no longer wanted to own the products and he confirmed that we could invest further for an alternative product and that there was very little chance of us selling our products…”

Mr D & Mrs P - Silverpoint

We purchased in 2012 after a lengthy and pressurised sales presentation. We were told that we would be able to exchange world wide at anytime. We have since found that this is untrue and you can only exchange where the company wish to send you which is extremely limited. We feel we have been misold and wish to claim compensation and terminate the agreement.

Mr & Mrs F – Silverpoint & Infiniti

“Lied about purchasing more points. Pressurised by rep every time we go to resort and the rep being hostile if we do not buy. Maintenance too high and becoming more difficult to pay. Not explained about perpetuity. Unable to exchange. Paid a get-out amount, but unsure if this will happen. Apartments standard has dropped. Accommodation needs refurbishing. Resorts have become all-inclusive on Informed ownership would increase in value and easy to sell. Offered finance at a high interest rate”

More Silverpoint member reports

The TimeshareRelease Team have already helped over 3200 people from across the UK to release themselves from the burden of unwanted Timeshare all over the world. We have extensive experience in helping Silverpoint customers - and we can help you too! So, to see how you can escape the Silverpoint Timeshare Trap, save fortunes in future Fees and potentially claim money back, please complete the Timeshare Release Wizard now or call us on 0203 7699 164.

About Timeshare Release

During the Timeshare sales boom of the 80s & 90s, potential buyers were lured in by the promise of affordable exotic holidays, flexible exchange programmes and the impression that Timeshare would be a valuable "investment".

In an industry with little or no regulation, high pressure sales tactics were rife and contract smallprint was often glossed over and explained away by sharp salespeople.

Many Timeshare buyers were therefore unaware that they were actually making significant, long term financial commitments on behalf of themselves and their families.

To find out how you can escape the Timeshare Trap please complete the short Timeshare Release Wizard now.

The Timeshare Trap

The timeshare trap

For many Timeshare owners, annual maintenance fees were barely considered token amounts in the early "honeymoon period" of ownership.

However, year-on-year increases imposed by the resorts over time now mean that the maintenance fees have risen to become substantial sums.

Owners are also facing the prospect of ongoing yearly fee increases and realising that they (and their families) are often committed to long term contracts for generations to come.

Please try our Future Fees Calculator to estimate your liabilities over the term of your Timeshare contract, based on an annual increase of 7.5%.

If you're concerned about rising fees and how to escape the Timeshare Trap, please contact us today.

Timeshare Owner Reports

Timeshare owner reports

Recent comments from RCI Timeshare owners who have come to us for help with contract cancellation:

Mr Steve R, Middlesex - RCI/Hollywood Mirage

“We 'swapped ‘another place in Tenerife for this in order to move to the points system. Since then, getting exchanges to desirable resorts proves almost impossible, irrespective of in-season or off-season.”

Mrs Rachael B, Yorkshire - RCI Europe

“I purchased my timeshare in 1999 and have been a timeshare member ever since. More often than not, I have not be able to go where I wanted and have ended up giving a few weeks to Friends, etc to book somewhere they wanted in order not to lose the weeks. I have then stayed in a hotel!! I am desperately trying to get rid of the timeshare and am now paying Timeshare Shop in Manchester to get rid of it for me.”