are you locked into a macdonald contract that you can't escape?

Read Reports from other Timeshare Ownerss

At TimeshareRelease we receive cries for help from hundreds of Timeshare owners and "Holiday Points Club" members every week - and we have published a selection of the issues reported to us specifically by Macdonald Resorts below.

If you'd like to see reports from Timeshare owners with other groups, please see: Customer Comments

Wednesday 18th November 01:18 - Mr & Mrs B - Macdonalds - Dalfaber

the management fees have gone up massively, the initial purchase was for 2 weeks and we were told we could rent out our second week and the income would pay for both.
We understood that the contract finished when we both died. We were initially happy but the standard of the resort has gone downhill while the fees have kept increasing. We then traded in for Dalfaber but this in now a points based resort. We were told it was an investment and we coud sell it if we wanted to

Wednesday 28th October 09:38 - Forest Hills - Macdonald

I feel the company are in breach of contract. I purchased specific weeks which the new points system stops me from using. I was advised that the 2 weeks I purchased were an investment for life and would increase in value and could subsequently be sold for profit or passed to my children. I bought another 2 weeks, I have now got rid of 2 weeks. My maintenance fees have increased considerably.

Wednesday 28th October 09:23 - Mr B - Dalfaber Macdonalds

I understood this was an investment that I could resell. I do not want my wife or children to inherit this liability and I did not understand in perpetuity. It was supposed to be cheaper than a package holiday. The annual maintenance fees have increased significantly above inflation

Wednesday 28th October 09:00 - Mrs M - MacDonalds

I bought my timeshare with my husband early in the 1980’s, we used it quite often initially and enjoyed several visits. The management fees are now far too expensive for my pension, also since about 2005 I have been unable to travel to Spain because of a deterioration in my health due to breast cancer. I am not in good health all of which renders travel insurance too expensive.

Friday 9th October 2015 - Mrs M - MacDonalds

I bought my timeshare with my husband early in the 1980’s, we used it quite often initially and enjoyed several visits. The management fees are now far too expensive for my pension, also since about 2005 I have been unable to travel to Spain because of a deterioration in my health due to breast cancer. I am not in good health all of which renders travel insurance too expensive.

2nd March 2015 15:11 - Mrs Jan C, Berkshire - RCI/ Macdonalds Dona Lola

"I purchased 2 weeks timeshare in a 2 bedroomed apartment on the proviso I could exchange for anywhere in the World through RCI. This system has not worked for several years, they keep increasing membership and resorts are available cheaper elsewhere or now all inclusive..."

30th January 2015 18:13 - Miss Jane F, Merseyside - RCI / Macdonald Forest Hills

"I think I was mis-sold in the first place"

20th January 2015 19:47 - Mrs M P - Macdonalds Villacana, Spain

"On every occasion I have tried to book, I have had to accept dates that I didn't want or resorts that fitted the dates, but were not the resort I wanted."

8th January 2015 21:02 - Mr James B, Midlothian - RCI & Macdonald Forest Hills & Lochanhully

"I have on many occasion tried to get timeshares in mainland Europe. And England. I always suspected that rci were at the game were all resorts were not made available to members."

13th December 2014 19:13 - Mrs Jane L, Lincolnshire - MacDonald

"Due to ill health my Husband now on Disability Allowance, we have written to MacDonald requesting they relinquish us from our unused timeshare, as we are unable to travel - now getting threatening letter from them"

12th December 2014 12:17 - Mrs Deborah C, Lancashire - MacDonalds

"Have 2 weeks at Dona Lola which we have tried to jettison for years. One week has now been converted to points under the "new" scheme - this is still no use to us and it leaves us still with a week which we have not used for years. Maintenance fees have increased incrementally - which we have tried not to pay but have always brought up to date for fear of legal proceedings. We want to get rid of our liability ASAP. Please advise ..."

19th November 2014 09:30 - Mrs Margot G, Fife - Macdonald Resorts

"I have 2 timeshare with Macdonald 1 in Spain and 1 in Scotland. Need to get out."

14th November 2014 08:21 - Mrs Pamela H, Hertfordshire - Macdonald Resorts

"Need to get rid of a 1990 contract."

10th November 2014 21:11 - Mr Paul W - Macdonald

“I have a timeshare with Macdonald Resorts Dona Lola… I want out.”

2nd November 2014 23:58 - Mr Howard R - MacDonald

“Dona Lola timeshare no longer wanted.”

1st November 2014 13:42 - Mr David M - Macdonald Villacana

“I want out of Villacana timeshare which we have had since 1985 and I recently noticed my wife had signed pp for me under a lot of pressure and promises by Barrett’s when I was not present.”

25th October 2014 10:40 - Mrs Dolores C, West Midlands - Macdonald

“I am 75 and have health problems which means I can no longer travel. I wish to be released from my timeshare in Spain as soon as possible.”

22nd October 2014 07:39 - Mr Gwyn E - Macdonald

“In old age and need to get rid.”

21st October 2014 14:13 - Mr Doug R, Cheshire - Macdonald

“Been with Macdonald for about 30 years it’s not the same company it was. They now tell me they want £XXXX for me to give back 1 week of time share, maintenance fees are now £XXX per year.”

15th October 2014 10:12 - Mr Russell M - Scotland - Macdonald

“We bought our Villacana timeshare close on 25 years ago. We, at the time of buying, had free access to all the activities provided at both resorts (Villacana and Aviemore). This is no longer the case. The management fees were £50 at the start we are now paying nearly 6-8 times this amount for our annual maintenance fees. Realistically I can get a better deal with a 5 star hotel for the week than what I would pay to go to the resort. I feel angry and cheated that the only way out is to buy your way out I tried to gift this week back but Macdonald’s would not accept it. I have never missed a payment. I want out but feel trapped.”

9th October 2014 12:13 - Mr Edward P, Macdonald Resorts

“I informed Macdonald Resorts that I wished to relinquish membership … and returned my certificate to them. They refused to accept this.”

7th October 2014 19:53 - Mrs R. W - RCI/ Macdonald

“We have only been able to get a couple of holidays from timeshares.”

Friday 9th October 2015 - Mrs M - MacDonalds

I bought my timeshare with my husband early in the 1980’s, we used it quite often initially and enjoyed several visits. The management fees are now far too expensive for my pension, also since about 2005 I have been unable to travel to Spain because of a deterioration in my health due to breast cancer. I am not in good health all of which renders travel insurance too expensive.

Wednesday 18th November 01:18 - Mr & Mrs B - Macdonalds - Dalfaber

the management fees have gone up massively, the initial purchase was for 2 weeks and we were told we could rent out our second week and the income would pay for both.
We understood that the contract finished when we both died. We were initially happy but the standard of the resort has gone downhill while the fees have kept increasing. We then traded in for Dalfaber but this in now a points based resort. We were told it was an investment and we coud sell it if we wanted to

Wednesday 28th October 09:38 - Forest Hills - Macdonald

I feel the company are in breach of contract. I purchased specific weeks which the new points system stops me from using. I was advised that the 2 weeks I purchased were an investment for life and would increase in value and could subsequently be sold for profit or passed to my children. I bought another 2 weeks, I have now got rid of 2 weeks. My maintenance fees have increased considerably.

Wednesday 28th October 09:23 - Mr B - Dalfaber Macdonalds

I understood this was an investment that I could resell. I do not want my wife or children to inherit this liability and I did not understand in perpetuity. It was supposed to be cheaper than a package holiday. The annual maintenance fees have increased significantly above inflation

Wednesday 28th October 09:00 - Mrs M - MacDonalds

I bought my timeshare with my husband early in the 1980’s, we used it quite often initially and enjoyed several visits. The management fees are now far too expensive for my pension, also since about 2005 I have been unable to travel to Spain because of a deterioration in my health due to breast cancer. I am not in good health all of which renders travel insurance too expensive.

2nd March 2015 15:11 - Mrs Jan C, Berkshire - RCI/ Macdonalds Dona Lola

"I purchased 2 weeks timeshare in a 2 bedroomed apartment on the proviso I could exchange for anywhere in the World through RCI. This system has not worked for several years, they keep increasing membership and resorts are available cheaper elsewhere or now all inclusive..."

30th January 2015 18:13 - Miss Jane F, Merseyside - RCI / Macdonald Forest Hills

"I think I was mis-sold in the first place"

20th January 2015 19:47 - Mrs M P - Macdonalds Villacana, Spain

"On every occasion I have tried to book, I have had to accept dates that I didn't want or resorts that fitted the dates, but were not the resort I wanted."

8th January 2015 21:02 - Mr James B, Midlothian - RCI & Macdonald Forest Hills & Lochanhully

"I have on many occasion tried to get timeshares in mainland Europe. And England. I always suspected that rci were at the game were all resorts were not made available to members."

13th December 2014 19:13 - Mrs Jane L, Lincolnshire - MacDonald

"Due to ill health my Husband now on Disability Allowance, we have written to MacDonald requesting they relinquish us from our unused timeshare, as we are unable to travel - now getting threatening letter from them"

12th December 2014 12:17 - Mrs Deborah C, Lancashire - MacDonalds

"Have 2 weeks at Dona Lola which we have tried to jettison for years. One week has now been converted to points under the "new" scheme - this is still no use to us and it leaves us still with a week which we have not used for years. Maintenance fees have increased incrementally - which we have tried not to pay but have always brought up to date for fear of legal proceedings. We want to get rid of our liability ASAP. Please advise ..."

19th November 2014 09:30 - Mrs Margot G, Fife - Macdonald Resorts

"I have 2 timeshare with Macdonald 1 in Spain and 1 in Scotland. Need to get out."

14th November 2014 08:21 - Mrs Pamela H, Hertfordshire - Macdonald Resorts

"Need to get rid of a 1990 contract."

10th November 2014 21:11 - Mr Paul W - Macdonald

“I have a timeshare with Macdonald Resorts Dona Lola… I want out.”

2nd November 2014 23:58 - Mr Howard R - MacDonald

“Dona Lola timeshare no longer wanted.”

1st November 2014 13:42 - Mr David M - Macdonald Villacana

“I want out of Villacana timeshare which we have had since 1985 and I recently noticed my wife had signed pp for me under a lot of pressure and promises by Barrett’s when I was not present.”

25th October 2014 10:40 - Mrs Dolores C, West Midlands - Macdonald

“I am 75 and have health problems which means I can no longer travel. I wish to be released from my timeshare in Spain as soon as possible.”

22nd October 2014 07:39 - Mr Gwyn E - Macdonald

“In old age and need to get rid.”

21st October 2014 14:13 - Mr Doug R, Cheshire - Macdonald

“Been with Macdonald for about 30 years it’s not the same company it was. They now tell me they want £XXXX for me to give back 1 week of time share, maintenance fees are now £XXX per year.”

15th October 2014 10:12 - Mr Russell M - Scotland - Macdonald

“We bought our Villacana timeshare close on 25 years ago. We, at the time of buying, had free access to all the activities provided at both resorts (Villacana and Aviemore). This is no longer the case. The management fees were £50 at the start we are now paying nearly 6-8 times this amount for our annual maintenance fees. Realistically I can get a better deal with a 5 star hotel for the week than what I would pay to go to the resort. I feel angry and cheated that the only way out is to buy your way out I tried to gift this week back but Macdonald’s would not accept it. I have never missed a payment. I want out but feel trapped.”

9th October 2014 12:13 - Mr Edward P, Macdonald Resorts

“I informed Macdonald Resorts that I wished to relinquish membership … and returned my certificate to them. They refused to accept this.”

7th October 2014 19:53 - Mrs R. W - RCI/ Macdonald

“We have only been able to get a couple of holidays from timeshares.”

7th October 2014 11:41 - Mr Kevin W - Macdonald

“I have had a timeshare at Dalfaber village for approx. 13 years, the management fees are now a scandalous £XXX. I no longer want this.”

3rd October 2014 19:50 - Mr Allan M - Macdonald

“Had timeshare in Spain since 1984. Stopped paying fees about 4 years ago, got phone call to take me to court. Bought in Scotland from Barrett now Macdonald what should I do?”

3rd October 2014 17:42 - Mr Derek J, Hampshire - Macdonald

“Try to rid my timeshare week no.3 in Spain resort Macdonald Dona Lola.”

2nd October 2014 15:10 - Mr Gary S - Macdonald Forrest Hills

“Forrest Hills has changed fixed ownership to points.”

1st October 2014 16:12 - Ms Janet W, Scotland - Macdonald

“I would like to get out of the timeshare which is in perpetuity.”

28th September 2014 23:07 – Mr Colin S, Cornwall - Macdonald

“Problems started when I was made redundant (twice) Macdonald’s allowed me to pay half the fees, despite accruing arrears. Then my wife became seriously ill. After three operations, she was forced to cease work. I only have work for 4 days a week sharing my working days for caring for her. I explained my predicament to Macdonald’s, wherein they told me to cease payments as they would sell the two weeks and recoup the arrears. Now they have served a debt collection agency on me for the sum of £xxxx. While I am sure in the meantime they are still racking up management fees. Even though my wife is now housebound, and it is out of the question that we could ever use the timeshare again. I am trapped in financial insecurity.”

28th September 2014 15:58 – Mr Alasdair G - Macdonald

“The time share belonged to my in-laws who now in their late 80s and not fit to travel. We found a buyer but MacDonald refused to accept him and wouldn't say why. I then told MacDonald that the timeshare week was now theirs. They are now demanding over £2000 in arrears plus £1700 to take the timeshare back help!!”

26th September 2014 17:44 – Mrs Linda S, Cheshire - Macdonald

“Due to contractual changes with Macdonald’s, which I consider breach of contract, I wish to be released from my contract. I own 4 fixed weeks.”

25th September 2014 17:16 – Mr Kenneth S - Macdonald

“I am contacting you on behalf of my grandfather who is now 92 and infirm. He has several timeshare weeks with Macdonald’s and is now living with my mother (his daughter) and has no remaining assets. He was contacted by a debt collection agency 3 days ago because he cannot afford to pay the yearly fees.”

25th September 2014 15:38 – Mr Leslie P, Glasgow - MacDonald Forest Hills

“My elderly father has a time share at Forest Hills, which has been for sale for many years without success. This has recently changed to a point’s basis. He was considering keeping this but has until 30th September to opt out and pay the 4 x annual maintenance to do so. However after reading comments about the difficulty of booking holidays with the points system and the idea that they cannot be sold am thinking perhaps it would be better to get out. What are the options?”

22nd September 2014 19:23 – Mr Richard S, Surrey – Macdonald Loch Rannoch

“I am making this enquiry on behalf of my wife who is an owner of a one week timeshare at Loch Rannoch in Perthshire; formerly a Macdonald resort but the people that run it declared UDI a few years ago and it has gone downhill ever since - almost no facilities or social centres etc.”

22nd September 2014 12:23 - Mr Alan B - Macdonald

“Want to get out of owning at Leila Playa Resort.”

22nd September 2014 10:23 - Mr William N, South Lanarkshire - Macdonald

“Changed to points system, which if I want out is management fees plus 4 years payment!”

21st September 2014 16:25 - Mrs Carol W, Merseyside - Loch Rannoch

“I cannot afford to keep paying the fees. What can I do?”

20th September 2014 11:34 - Mrs Pat A, Kent - MacDonald

“My parents took out a timeshare at Club Dona Lola back in the 80s. Since MacDonald came on the scene, the annual rental has just risen every year and the whole deal has become a financial burden for a pensioner. Mum has tried to sell her week for years and has got nowhere. Incidentally, my aunt managed to sell her week. She received one pound! MacDonald have said to Mum that they require 3 years annual rent to cancel the deal. But we do not believe that they can be trusted. All sorts of groups have said that although Spanish law has ruled that these deals are illegal, Scottish law allows it. Can you assist?”

19th September 2014 15:15 - Mrs Christine D, West Yorkshire - Macdonald

“I own a week at Plas Talgarth, part of Macdonald Resorts. This was actually given to my daughter several years ago but had to be in our name. I do not want the accommodation and would like to walk away from it but cannot afford to pay the release (£xxxx). Could you give us any advice?”

18th September 2014 23:56 - Mr Phillip L, East Yorkshire - Macdonald

“Current owner at Dona Lola received details of opting out scheme at a cost but didn't realise 4 years maintenance fees still would apply if we opted out. Also points system is very vague not sure what our points would get us in terms of accommodation.”

18th September 2014 14:18 - Mr G. W - Macdonald

“4 years maintenance fees to exit. Scandalous. Also, if I don't exit, and change over to points, how can I later sell the points if I wish? Furthermore, with points, if my former fixed week apartment is no longer in the club (I won't know until after 30th Sept), then I will not have the priority 2 week window to request my former fixed week apartment for the following year. In which case I will have to wait until the two week window has elapsed before I can book for the following year, which means the apartment type I require may not be available in the week I want.” 

17th September 2014 10:53 - Mrs Gillian M - Macdonald Forest Hills Resort

“Close to sending cheque to pay to release us from contract. Want to know what other options may be available.”

16th September 2014 22:34 - Mr David T, Wales - Macdonald

“We wish to relinquish both our timeshare weeks.”

16th September 2014 21:20 - Mr P - Macdonald Resort, Dalfaber

“Been owner since 1984 and can no longer afford the maintenance.”

16th September 2014 20:46 - Mrs Elizabeth, Fife - Macdonald

"Help!!!"

16th September 2014 15:45 - Mr Nigel B, West Sussex - Macdonald Resort & Health Club Elmer’s Court

“Just want to offload a timeshare week at Macdonald Resort Elmer’s Court that was left to my sisters & myself by my Dad who recently passed away!”

15th September 2014 19:33 – Mrs M, Nottinghamshire - Macdonald Dona Lola

“Feel that Macdonald not allowing this year's unused maintenance fee against exorbitant exit fee is very unfair.”

14th September 2014 14:46 – Mrs Norma B - Suffolk - Macdonald

"Disgusted at the amount we have to pay to get out of our Macdonald timeshare"

9th September 2014 14:57 - Mrs Susan J - Macdonald

"Timeshare belongs to elderly father who cannot afford to pay Macdonald to take it back. We do not want to inherit the problems when he dies."

7th September 2014 14:20 - Mrs Sybil G - Macdonald

"Can I get out without paying the exorbitant Macdonald exit fee?"

5th September 2014 19:42 - Mrs R – Macdonald Leila Playa

"Have changed to a point system and only gave us 3 weeks’ notice. Can they do this?"

5th September 2014 18:38 - Mr Owen, East Dunbartonshire - Macdonald

"I am locked into a lifetime contract with Macdonald resorts (Kinlochard, Scotland) and have just received a letter telling me I have to pay £xxxx to be released from it. I am a pensioner."

4th September 2014 10:40 - Mr Chris F, Kent - Macdonald

“We have three weeks in Villacana which have been up for resale for over a year and a week in Elmers Court which is now under the new points system, also up for resale.

3rd September 2014 13:33 - Mr J. C - Macdonald

“My father is blind, he is 85, my mother died 2 years ago of cancer. He has not used his timeshare properties for about 6 years but still pays at least £xxxx per year for upkeep. Macdonald have recently changed the system to a points system. My father just wants out but is scared of legal action if he stops paying.”

3rd September 2014 13:12 - Mr P. M, Edinburgh - Macdonald

"No longer can afford maintenance fees."

1st September 2014 09:47 - Mrs Nicola H - Macdonald Dona Lola Club Timeshare

“Inherited timeshare week at Dona Lola Club in 2012 has now been converted to points with option to relinquish at cost of nearly £xxxx which seems very high given that we are just giving it back.”

1st September 2014 09:46 - Mr Bob S, West Lothian - Macdonald

“Macdonald have offered a release from our week 19 at Dona Lola but want 4 times our annual maintenance fee-over £xxxx to do so. They have now, without a by your leave, gone on to the points system so no longer guaranteed our apartment for the usual week. It seems that despite being loyal clients and paying our fees since 1987, we are suffering financially. Surely taking the week back at no cost would satisfy most people. We have been trying to sell since 1992 and have had no luck. We also own week 20 at Villacana but so far no progress with this.”

1st September 2014 09:41 - Mr Robert B - Macdonald Forest Hills

"Need to get out of the clutches of MRL as they have changed to points and extortionate exit charge."

1st September 2014 09:30 - Mr Peter W - Macdonald Aviemore

"Macdonald are introducing a points system that seems to me a blackmail attempt to make me pay to hand back my timeshare that I paid off in full many years ago"

29th August 2014 17:27 - Mrs Janice Q, Cumbria – Macdonald

“Being asked to pay £xxxx to relinquish week we own having already paid and annual maintenance fees why should I have to pay more surely they should be paying me.”

29th August 2014 11:00 - Mrs Ann S, Mid Lothian - Macdonald

“Just received Macdonald opportunity to relinquish holiday certificate, is there any way to get rid of this without paying this extortionate sum?”

28th August 2014 15:31 - Mr James G, Highlands - Macdonald

“I’m 74 and had a timeshare since the 1980's, however since retirement a member of my family have had to pay the fees for me. This cannot continue much longer but Macdonald want over £xxxx to take it back!!!”

28th August 2014 15:29 - Mrs Alexandra M - Macdonald Dona Lola

“Have tried to get rid of this but they want a lot of money to release it”

28th August 2014 11:44 - Mrs G. F - Macdonald

“I have one week a year at the Dona Lola Club. The rules have been changed where I am no longer guaranteed this apartment but I have been given the opportunity to terminate. This is going to cost me in excess of £xxxx and I feel I am being held to ransom. I love my apartment and do not want to be forced to take something inferior, which is what this change in rules is saying unless I pay this exorbitant ransom to relinquish my timeshare.”

26th August 2014 11:58 - Mrs Maria v - MacDonald Resorts

“I would like to know if there is a way to relinquish our week, which is not points, without any further costs.”

25th August 2014 07:22 - Mr G - Cameron House, Macdonald Resorts

"Our fees for 2014 were over £600 and are expected to rise again. The option to exchange weeks or rent proves to be difficult due to poor customer service. I have complained several times. At the beginning of purchase paid R.C.I so I could exchange abroad. After requesting them several times to give R.C.I. our exchange week verification, they failed to pass on the information. I could not use the R.C.I. exchanges because they would not confirm our ownership details. We have paid our maintenance fees through direct debit every year and now we cannot afford the extortionate increases"

23rd August 2014 08:56 - Mr David N - Macdonald Dona Lola, Spain

Have owned at Dona Lola since 1989 and Macdonald wish to change to a points system. We are now unable to travel owing to infirmity. We were sold the week 'in perpetuity' so points are useless to us. We feel that Macdonald are now in breach of that contract and, obviously wish to get out. We certainly cannot afford the 'get out amount' of 4 times annual maintenance fee and feel that they should buy us out as we were made to buy in. What advice can be given?"

22nd August 2014 09:30 - Mr Alex G, North Lanarkshire - MacDonald Forest Hills Resort

"Before the recent SGM I had indicated to McDONALDS Resorts that I was prepared to hand back my fixed week. According to a letter received last week from McDonalds the club constitution has been amended/changed and as such my fixed week has been changed to a points allocation and if I wish to get out of my contract I will have to pay 4 times the management fee,so much for them helping the elderly and retired owners who can't afford the management fee."

16th August 2014 23:48 - Mr Michael W, Northamptonshire - Macdonald Resorts, Plas Talgarth

"Purchased in 1987 for £12k, plus paid £1k extra for perpetual FREE use of all sites' leisure facilities. Even before Barrett’s sold out to Macdonalds, they were already reducing the facilities. How do I get rid of this now?"

15th August 2014 13:44 - Mr Ian M, Midlothian - Macdonald Resorts, Forest Hills

"Due to change in contract from fixed week to points system I no longer what to continue with my timeshare. It was sold to me as an asset, but that's now been removed and the points cannot be sold on."

14th August 2014 10:56 - Mr Stephen V, Tyne and Wear - Macdonald Resorts, Dalfaber

"Need advice on how to rid ourselves of timeshare."

9th August 2014 09:18 - Mr Gary K - Macdonalds resorts

Fee too expensive, difficult to get an exchange. Change in finances.

6th August 15:08 - Mr R - Macdonalds Resorts Ltd Forest Hills

"My resort is forcing a change to the points based system. How do I get out?"

1st August 2014 15:39 - Mr Robert F - MacDonald

"MacDonald have agreed that owners will only be able to get out of perpetuity if owners pay MacDonald 4 years management fees. Otherwise the timeshares resorts could go into liquidation due to rising costs and retired owners not able to afford to pay their maintenance fees. They wish to go to a MacDonald point system. What are our options?"

31st July 2014 20:56 - Mrs Caroline W, Buckinghamshire - Macdonald - Dona Lola

"Was left the week at Dona Lola when my mum died... Never used it but keep paying yearly maintenance fee."

31st July 2014 08:52 - Mrs Rachel P - Macdonald - Dona Lola Resort

"Divorced and wish to relinquish.... Any advice gratefully received. Thank you"

30th July 2014 15:39 - Mrs R P - Macdonald Resorts Ltd (Villi Cana)

"Desperate to get rid of as no longer able to visit just continually paying ever increasing maintenance fees for a holiday home with no resale opportunities! Company about to change to points system where anyone wishing to opt out will liable to a payment of a multiple of the management fee!!! We need advice please."

29th July 2014 13:07 - Mrs S L - MacDonald Resorts

"Passed on by divorcing parents in youth, have been stuck ever since (15yrs) and have been advised by CAB that I'm in the contract and legally there's no hope."

29th July 2014 12:36 - Mrs Clare M - Macdonald Plas Talgarth

"My parents own a week in June. They want to get rid of it but the resort will not help. Can you give me some advice to help them?"

20th July 2014 21:02 - Mr Jeffrey D - Macdonald Resort, Dalfaber

"We are locked in to a Timeshare at the Dalfaber Golf and Country Club [in perpiturity] and want to know how to get out."

15th July 2014 11:38 - Mr Michael C, Buckinghamshire - Macdonalds Resorts

"There are plans afoot to change to a points system, so want out"

12th July 2014 18:55 - Mr Peter G, Dumfries & Galloway - Macdonald Dalfaber Golf & Country Club

"Constitution is to be amended and new exit policies imposed which will cost owners a lot of money."

11th July 2014 11:14 - Mr Keith A - Mcdonalds Resorts, Dona Lola

"Dona Lola Club is proposing to change from weeks to points through a Special General Meeting in early August. We have been trying to cancel our timeshare for the past 5 years anyway - but with these changes we would now like to get out fast."

7th July 2014 15:52 - Mrs Holly R - RCI / Macdonald Lochunhully, Diamond Club Maritima & Sunset Bay

"I have 3 timeshares which are tied in with RCI. Would just like to get rid of all of them."

27th June 2014 11:39 - Mr Jeffrey H - MacDonald Resorts, Lochanhully

"Bought from Barratts years ago while in Costa Del Sol. They said that, if I wanted, I could sell back to them. Now I seem stuck. Lochanhully has degenerated anyway... Would like to get out."

26th June 2014 13:01 - Mr Philip M, East Sussex - RCI / Macdonald Resorts

"1 week in November left in will by friend of family. Need to get rid of it."

18th June 2014 20:09 - Mr Dale T - Macdonald Resorts, Spey Valley Golf & Country Club

"Originally purchased by my parents in 1984 when it was first built, this was transferred into my name in 2003. The annual maintenance fees continue to rise, yet the condition and décor of the lodge and onsite facilities do not reflect these increases. When I last visited in 2012, the dishwasher was unusable, the sofas collapsing and torn, and everything was generally 'tired'. The response of the staff on site was "it's due to be redecorated in a year or two". An enforced change of job means it is now extremely difficult for me to get the time off to make use of my week, and a wage now just half what it was means paying the annual fee is incredibly difficult and putting terrible financial strain on me and my family. I have tried on a couple of occasions to sell my week on, and even tried to give it away, all to no avail. Macdonald tell me they will not take the week back and allow me to walk away, so I am stuck."

17th June 2014 09:30 -Mrs Barbara K, Berkshire - Macdonalds, Villacana Spain & Forest Hills, Scotland

"They were left in a will to myself and my Mother 1987 - she died in 2006 - at our wits end after numerous arguments with Macdonalds."

13th June 2014 10:28 - Mrs Marie J - Macdonald Resorts, Aviemore Scotland.

"My husband bought this timeshare in the mid-1990s. It was then owned by Barratt developments and later bought by McDonalds. At the time of purchase my husband was terminally ill... he died in 2003. They sold a terminally ill man a timeshare. I am now left to pay these very high maintenance fees which at 67yrs old I cannot afford. I have refused to pay and yesterday I received a bill for £2500. Have you any suggestions for offloading this millstone. Thanks for any help you can give to me. Marie J."

12th June 2014 21:22 - Mrs Katherine L, East Sussex - Macdonalds Dona Lola, Malaga

"Inherited this timeshare want to dispose of it."

11th June 2014 13:03 - Mr Kenny I - Macdonalds Plas Talgarth

"I've been trying to sell or give back my timeshare for 15 years now. Also my fees have doubled, l've been in contact with both the resales dept in Spain and at the resort but get very little help or assistance. I would like to know, can I just hand timeshare back"

9th June 2014 13:03 - Mr John W, East Sussex - Macdonalds Group Forest Hills Scotland

"We have been told we will be taken to court as we owe maintenance fees. As I have now retired there is no way I can afford this timeshare. I have been told they have broken their contract on several points... As I am now 66 and my wife is 59 we are happy to give this away rather than leave it as a noose around our daughter's neck? Can you help us please?"

8th June 2014 20:52 - Miss Sandra W, Staffordshire - Macdonalds Resorts, Plas Talgarth

"Our maintenance fees have now more than doubled than when we first took it out. We now cannot afford it and wish to get out, but Macdonalds have told us we can't?"

31st May 2014 13:23 - Mrs Kay G, Dorset - McDonald's elmers court

"I transferred to options but still have difficulty booking in school holidays"

23rd May 2014 11:25 - Ms Lorraine D - Plas Talgarth

"Have appt in Mansion Block which has ridiculously high fees for the size of accommodation. Would like to walk away as re-selling is unlikely."

16th May 2014 13:59 - Mr Paul J, Cornwall - Macdonald Resorts, Dona Lola, Spain

"My wife & I can no longer use our timeshare week & wish to get rid of it."

12th May 2014 - Mr Nicholas P, West Sussex - McDonalds Resorts, Dona Lola, Mijas Costa

"Have two weeks in perpetuity and wish to break the clause."

9th May 2014 12:59 - Mr Robert H - Macdonald Resorts / Dona Lola

"We have owned for approx 15 years, we have reached retirement age and want to dispose of our timeshare weeks"

3rd May 2014 10:32 - Mrs Kate C, Isle of Wight - Macdonald Resorts / Villacana

"We have been unsuccessfully trying to sell this time share for many years, even listing it at £0…"

29th April 2014 16:24 - Mr Roy L, Herefordshire - Macdonalds Resorts / Dona Lola

"Unable to use timeshare due to I'll health. Have had it listed with MacDonald's for sale for 6 years but with no success. Finding it very difficult to pay maintenance fees as now living on very small pension."

15th April 2014 19:05 - Mrs Jennifer M, Powys - Macdonald Resorts, Dona Lola, Spain

"Can you please advise options to dispose of 2 weeks timeshare which were inherited on my father's death"

14th April 2014 10:29 - Mr Ian K, Tyne & Wear - Macdonalds Loch Rannock, Scotland

"Bought Timeshare from Barretts in 1985 ,were advised there would be a buy back - never happened. Maintenance fees now over £500 per year, want to pass on."

10th April 2014 22:06 - Mr Alastair K. Aberdeenshire - Macdonald Resorts / Spey Valley

"Charges are not in line with inflation since original purchase.2

5th April 2014 14:24 - Mr Philip L., South Wales - Macdonald Resorts

"I have contacted them by email to resell my 2 weeks, however I am not very hopeful, I have told them that I do not want any money, just want to cancel as I cannot afford the ever increasing maintenance fees!"

2nd April 2014 18:33 - Mr Steve D, Wiltshire - Macdonalds / Plas Talgarth

"My wife and I just want to get out of the timeshare and stop paying fees. We are approaching retirement and no longer wish to have the expense of timeshare which will become a millstone around my neck. None of our children or close family wish to get invovled with timeshares. I am also concerned that the liabilitry will pass to them automatically on my/our death if we cannot sort this out. We have had the timeshare on Macdonalds "For sale" list for approx 5 years but they do not seem to take any active part in trying to sell it."

28th February 2014 15:44 - Mrs A M, Angus - Macdonald resorts

"Father-in-law purchased approx 10 weeks of Timeshares. However since he died, we have offered to give them back to Macdonalds as my mother in law does not have over £4k to pay for the maintenance. They tried to make her swap them for points but she would need to still make the £4k payments annually and £1800 to transfer to points. There seems no way out."

22nd February 2014 - Mr Bernard H, Lancs - Macdonald Lochanhully Woodland Club

"We have had the time share since 1988 but wish to dispose of it as we no longer use it. We are locked into it and would like to be released from the contract. ... We are happy to give the week away to someone."